Grooming: Where Dogs Come to Look Good!

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Caring for your dog’s coat is important to us as we believe a well-cared for dog is a happy dog!

Our Groomers (Hope and Tayla) have been trained by an internationally recognised Master Groomer and are happy to share their knowledge as well as give practical advice on brushing, drying, maintaining the coat and the best equipment to buy for grooming your dog.

Our Groomers use professional, quality equipment which is carefully maintained, sterilised, and cleaned. We take a real interest in getting puppies started the right way in life, including grooming.  We encourage puppy owners to book their fur baby for a day with us to desensitise them to the various grooming equipment they may be exposed to, as well as our environment.  It’s also a great way for them to get used to being handled by different people. We groom all breeds and all ages, long haired and short haired.

Regular grooming is important when maintaining a healthy, knot free coat.  So let us help you keep your dog’s coat looking good!

We are the specialists in grooming ALL types of the Spitz breeds and we are the only groomers in Wellington that line groom, which is the correct way to groom the Spitz double coat.

Please also be aware that we DO NOT shave double coated dogs as it is detrimental to their coats and their natural cooling system.

We have limited spaces available for grooming.  We require our clients to pre-book their grooms for the entire year.  We charge $50 per hour for all grooming services, except nail clips.

 

Covid-19:

We are operating under the my vaccine pass mandate.

You are welcome to contact us for more information about our protocols for entry into pur premises, which accommodates everyone regardless of their vaccination status, so that ALL dogs can enjoy our grooming and daycare services.

This service includes the following:

  • Clipping length off the body
  • Tidy up of the face, feet and sanitary area
  • Washing and drying of the dog
  • Nail Trim and Ear Clean – if necessary

**This service is catered to Non-Shedding Breeds – we do not clip Double Coated Breeds as it is bad for their coat health and can do more damage than good

This service includes the following:

  • Washing and drying the dog
  • Tidy up of the feet, face and sanitary area
  • Nail Trim and Ear Clean – if necessary

This service includes the following:

  • Washing and drying of the dog
  • Brushing out the undercoat
  • Tidy up of the paws

**This service is catered to Double Coated dogs with thick undercoats

This services includes the following:

  • Washing and drying of the dog
  • A light brush out of any loose knots

The cost of this additional service is $15.00 – please note that this service is included in our Full Groom and Bath & Tidy services.

The cost of this additional service is $40.00 – this allows your dog to have a play in our daycare before getting it’s groom.

PAYMENT:

–  Payment is required on the day your dog is groomed (unless prior arrangements have been made).  All accounts not paid within 7 days of issue will incur interest at 2.5% per month calculated on a daily basis.  You agree to pay to us for any collection costs, agency commission fees, full legal expenses and any other legal expenses incurred by us in attempting to recover payment from you.
– We will email the invoice straight after your dog’s groom is completed.
– Payment can be arranged by eftpos (including credit card) or internet banking.  We do not offer refunds. 

 

PLEASE NOTE:

– Written acceptance of our payment terms and conditions is required before your dog attends.
– A copy of your dog’s vaccination certificate, vet details and an emergency contact, is required at the initial booking.
– For grooming we will need your fur baby at our Canine Complex by 9am.  Our lovely receptionists will give you a call when your dog is ready to be collected.
– If you prefer your dog to have a full day’s experience then you are welcome to book your dog in for daycare before being groomed.
– If coming out to us is an issue, then we can pick your dog up in our K9 shuttle and drop your dog home in the afternoon.
– Please give us plenty of notice if you wish to cancel your dog’s appointment as this allows us to fit in any late bookings.